Terms of Use

Thank you for using SpiceSend.

These TERMS OF SERVICE (this “Agreement”) is made between SpiceSend and you, or if you represent an organization, that organization (in either case “You”).

SpiceSend.com is an online email marketing platform (the “Site”) that allows you to manage your contacts, and to create, send, and manage certain email marketing campaigns.

These Terms of Use define the terms and conditions under which you’re allowed to use the Site in accordance with the Agreement, and how we’ll treat your account while you’re a Member. If you don’t agree to these Terms, you must immediately discontinue your use of the Service.

1. Eligibility requirements

The eligibility criteria for registering a SpiceSend account, you should at least 18 years of age. You should complete the registration process by providing true, complete and up to date contact and personal information limited to your name, age, contact address, valid email address and a valid mobile or contact number.

By using SpiceSend, you legally promise us to meet all the above listed requirements with the best of your belief and you won't use our services in any way that violates any law. If you are found to violate our services, SpiceSend reserves right to close any number of accounts, at any point of time of any user and have right to change eligibility criteria at any point of time.

The term of this agreement shall begin and becomes effective as soon as you sign up for SpiceSend account with an initial payment and continues as long as you use the services. Entering with your user name and password means you have officially signed in to the SpiceSend website. If you register with us on behalf of a company or organisation or any other entity, you legally enforce to accept these terms and conditions on their behalf.

2. General Rules

Any viewer is not permitted to use SpiceSend in case he is not agreeing to any of the below given purpose for which user should not use services.

  • User should not be occupied with any illegal work, spamming or hacking of any data.
  • User shall not use the site in case they are legally not liable to do so.
  • Any advertiser shall not put any advertisement on site which is not completely true, misleading, gives false commitment or any fraudster.
  • You should not use purchased, rented, or third-party lists of email addresses.

All the users are suggested to contact us in case of any further query or modification require instead of modifying or violating it, which will again lead to legal complications.

3. Account and Password

SpiceSend would only provide you with a user name, password and would help you out in resetting your password. You are responsible for keeping your user name and password confidential. SpiceSend is not responsible for any losses associated with stolen or hacked passwords. For security reasons, we would help you in resetting your password. You will be held responsible for your account and any number of accounts you have access to whether you use it or not. So notify us immediately of any unauthorized use of your accounts.

4. Charges

You can find pricing on the website for monthly or pay per email. You are required to pay the subscription fees as per the service opted by you. The amount will be due and payable for the same to the date of the month; you have made your first payment.

According to this terms and agreement, as long as you are a registered member or have an outstanding balance with us, you should provide a valid credit card or bank account details to deduct the charges as per your service opted against the credit card or bank account.

If your credit card expires, you are responsible for replacing the information with that of new card or with any other bank account or with any other credit card of yours.

Any member or SpiceSend account holder providing the credit card details warrants that SpiceSend can deduct the charges billed to that particular account and it will not be rejected at any cost. In case rejections or difficulty in processing it, we will reach you to inform the same and your account will be suspended of all services until you process our payment.

5. Account termination and Removal

SpiceSend may terminate the terms of this agreement made with you at any time for any cause with or without notice. SpiceSend reserves all rights to shut down all services to you with or without cause.

  • If SpiceSend suspend or terminate your account for violating any of our terms and conditions, we won't refund any of your credits under these circumstances.
  • Once your account is terminated then and all the associated data would be permanently deleted.
  • If we do not find activity in your account for about 12 months or more then we will consider your account to be inactive and will permanently delete your account and the associated campaigns, contact lists, reports and other related information of your account.

6. Refund Policy

We’ll give you a refund for a prepaid month or reimburse you for unused Pay as You Go Credits if we stop providing the Service and terminate your account without cause. You won’t be entitled to a refund or credit from us under any other circumstances. We may, at our sole discretion, offer a refund, discount or credit.

7. Privacy Policy

Your privacy is important to us. Please read our Privacy Policy for information regarding how we collect, use, and disclose your Content and personal information and protect your privacy when you use the Service.

8. Ownership rights

You, as a member or registered user of SpiceSend represent and warrant that you hold all rights or own or have permission to use all the materials that you upload or save in to the service or your account. We own all proprietary rights in the Service, including intellectual property rights.

Thanks for taking the time to learn about SpiceSend's policies.