Knowledge Base

Does SpiceSend provide responsive email templates?

Yes, it does. For your emails, Spice Send provides responsive templates. The emails created in the Drag and drop Editor are absolutely responsive and would adapt and sync to all mobile devices.

However, irrespective of whether you create the email right from the scratch or select a template with the Drag and Drop Editor, in any case you would have a responsive email, leaving any content that may break the email.

In case of troubleshooting campaign behaviour on mobile devices, here are some points to keep in mind about SpiceSend.

  • Media queries are used to determine the capability of a device and optimise the campaign for it. However, you may need to develop a custom template in case something looks off which would not allow that device to support media queries.
  • There are certain apps and devices which do not support media queries. These are Blackberry OS 5, Samsung Galaxy S3+, Android Yahoo Mail App, Windows Mobile 6.1, Windows Phone 7 and 8.
  • It is always advisable to preview and test your campaign before sending it.

For any further queries on Responsive email Templates, SpiceSend is happy to serve through Email, LiveChat or Phone.


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