Knowledge Base

Contact List (20 Articles)

Add a Signup Form to Your Website

How do I export a contact list?

How Do I Add Email Addresses to My Safe Senders List in My Email Client?

How to Import Contacts into SpiceSend?

How do I export my contacts from Windows Live/Hotmail or Outlook.com?

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Campaign (23 Articles)

How can I create a Regular Email Campaign?

Best Practices for Email Subject Lines

How do I Add a Link to an Image?

Paste in HTML to Create a Email Campaign

How to add GIF images from Giphy into your Email Campaign?

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Report (4 Articles)

Email Campaign Reports

Soft Bounce vs. Hard Bounce

How do I download a Campaign Report?

What are the causes of High Bounce Rate?

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Drag & Drop Editor (25 Articles)

Editor: Using the Text Block

Editor: Using the Boxed Text Block

Editor: Using Content Blocks

Editor: Using the Divider Block

Editor: Using the Code Block

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Templates (3 Articles)

How to Replicate a Template?

Does SpiceSend provide responsive email templates?

How do I create an Email Template?

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Content Studio (6 Articles)

How do I add an image to my Content Studio?

What is Content Studio?

How to add GIF images from Giphy into your Email Campaign?

How do I add a video into my emails?

How do I add Alt Text to Images?

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General questions (18 Articles)

What is Content Studio?

Set Up Email Domain Authentication

Best Practices for Email Subject Lines

What is the SpiceSend refund policy?

Can I manage multiple accounts under one Master account?

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Email Delivery (8 Articles)

Soft Bounce vs. Hard Bounce

What are Spam Traps?

What should I do if my contact's ISP (or spam filter) is blocking mails sent through SpiceSend?

How do I verify my list?

What are the causes of High Bounce Rate?

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Automation (18 Articles)

How can I delete a step from an active workflow?

Email Automation triggers - The exact match of a date

How can I add existing subscribers to a workflow?

Email Automation triggers - When subscriber clicks a link

Email Automation triggers - The anniversary of a date

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Landing Page (3 Articles)

Delete a Landing Page

How to Unpublish a Landing Page?

How to Create a Landing Page?

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Knowledge Base Articles

How can I delete a step from an active workflow?

How can I add existing subscribers to a workflow?

Email Automation triggers - The exact match of a date

Email Automation triggers - The anniversary of a date

Email Automation triggers - Updated field

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