Anti-spam Policy

At Spicesend, we take Spam seriously

Many people today are unaware that there is a cost associated with sending unwanted or unsolicited email. For small businesses and non-profit organizations the principal costs are poor reputation and lost revenue. For customers and prospects of small businesses and non-profit organizations, receiving unwanted or unsolicited email is not only frustrating and time consuming; it can also provoke negative reactions towards those who send it.

This is the reason, we at Spicesend have zero tolerance for Spam.

As an email service provider, we feel it's our responsibility to be extra vigilant about preventing spam-related abuse. It's also in our best interest to keep the system clean, because our reputation and deliverability depend on it.

Prohibited Content

Please don't use Spicesend to send anything offensive, to promote anything illegal, or to harass anyone. You may not send:

  • Emails offering to sell illegal goods or services
  • Emails that violate U.S. CAN-SPAM Act
  • Pornography/sexually explicit content

Some industries have higher-than-average abuse complaints, which can jeopardize the deliverability of our entire system. Hence we do not allow businesses that offer these types of services, products, or content:

  • Escort and dating services
  • Work from home, make money online, and lead generation opportunities
  • Gambling services or products
  • Multi-level marketing
  • Affiliate marketing
  • Credit repair and get out of debt opportunities
  • List brokers or list rental services
  • Selling "Likes" or followers for a social media platform

Complaint Procedure

All our customers are bound, by law, into following these guidelines. If you are sent an unexpected email from our customer, please let us know, but understand that there are steps you can follow:

  • Click on the "unsubscribe" link in the unexpected email you receive.
  • If you feel one of our customers has sent you spam, please contact us at postmaster@spicesend.com